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Plan Information
Plan/Period	Monthly		Quarterly ( 5% Discount )		Half Yearly ( 10% Discount )		Yearly ( 20% Discount )		2 Years ( 20% Discount + Free Domain for life )*
Lite		$3.5		$10		$19		$34		$68
Begginer		$5.5		$16		$30		$53		$106
Popular		$8		$23		$43.5		$77		$154
Professional		$11.5		$33		$62		$110.5		$221
Enterprise		$20		$57		$108		$192		$384
* Free as long as you are hosting with Kensoft.Net and it is on our registrars, you can redeem them as soon as your payment is approved.
Please Select your Basic MS SQL Server:
Service Level Agreement:

Service Level Agreement
Kensoft.net will make every effort to provide each customer with 99.7% uptime. Kensoft.net has a refund policy of discounting 5% for each 1/2 hour of downtime per month. "Uptime" and "Downtime" is recorded and calculated on a monthly basis. This does not include scheduled downtime for weekly server/network maintenance (usually less than 10 minutes total and usually scheduled for Sundays, 9:00AM EST). This also does not include end-user internet connection issues or general internet congestion. Refunds and overall liability will not exceed one month's service during the month of the outage. 

What Kensoft.net supports - the following areas are covered under the Kensoft.net support policy: 
Connectivity to the Kensoft.net Service - talking/instructing the end-user through configuring and connecting to the Kensoft.net e-mail server(s) and receiving/sending e-mail 
DNS Related Issues 

What Kensoft.net does not explicitly support - the following areas are handled on a "best efforts" basis: 
Configuration of customer firewall software and/or hardware that could affect connectivity to the Kensoft.net service 
Configuration of customer antivirus software (Norton Antivirus 2003, etc.) that could affect connectivity to the Kensoft.net service 
Issues related to customer's connection to the Internet. (i.e. T1, Cable Modem, DSL Modem, Dial-Up accounts, etc.) 
Issues related to other e-mail accounts or personal folders (non-Kensoft.net) configured within customers Microsoft Outlook software 
 
Security and Reliability
The security and reliability of the Kensoft.net e-mail and collaboration service is our highest priority. Kensoft.net works hard to run a solid, hassle-free service. However, there are times when we cannot guarantee 100% reliability: 
Internet congestion 
Automatic System Updates - Kensoft.net's servers regularly update themselves with patches and bug fixes. Occasionally, these patches/fixes can affect our servers in an unexpected, detrimental way. Many of these patches/fixes are done automatically and cannot be tested prior to their implementation. 
Terrorist Attack 
Acts of God 
Virus/Worm/Denial of Service Attack 
You specifically agree that Kensoft.net cannot be held liable for any missing data, corrupted data, incorrect transmission of data, failure to provide service, delay of service provision or anything in any way connected to the Kensoft.net service beyond the cost of service provided. Cumulative liability cannot exceed the total monthly service fee equal to the prior one month of service. 
 
Transmission of Data
Kensoft.net is not responsible for any unauthorized access or modification of your data stored by or transmitted via the Kensoft.net service You also specifically agree that Kensoft.net is not responsible or liable for any content sent using or received from the Kensoft.net service including that which may be illegal, obscene, defamatory, threatening or that may violate any trademark or copyright. 
 
Outgoing Bulk / Junk / spam Mail Policy
Sending spam (Unsolicited Junk Mail sent to anonymous recipients) through Kensoft.net will not be tolerated. Kensoft.net has the right to terminate or refuse mail service to anyone abusing Kensoft.net services. Kensoft.net reserves the right to immediately discontinue service to anyone violating this rule. Kensoft.net defines "spaming" as the sending of bulk e-mails, or the sending of e-mail to users that have not explicitly asked to receive the senders message. Kensoft.net will not be held responsible if your domain name is blocked by internet service providers (ISPs) for sending spam/bulk e-mails. We reserve the right to suspend or cancel Kensoft.net accounts that send bulk or unwanted junk mail (spam). Hosting resellers should note that if an account is suspended for breaching Kensoft.net Terms or AUP and they re-enable that account, it will result in their reseller account being suspended. 
 
Incoming Bulk / Junk (Spam) Mail Policy
Kensoft.net offers various services (add-ons) to help prevent incoming spam. These extra services may require an additional monthly fee and may have separate end-user agreements. Kensoft.net can not be responsible for filtering out unwanted/offensive content sent to your Kensoft.net account or that may fill your Kensoft.net account.  
Kensoft.net Virus Policy
The Kensoft.net service provides virus protection against incoming e-mail viruses sent to your Kensoft.net addresses. All incoming messages to your Kensoft.net domain are scanned. It is our policy to delete infected messages prior to delivery to your Kensoft.net mailbox. Kensoft.net virus protection uses the latest technologies to help ensure your protection. Our server software (virus patterns) is updated every hour. Virus protection is an ongoing process and it's impossible to protect against 100% of the virus threats and we therefore cannot be held responsible for new viruses that are not detected by our scanning software. End-users are responsible for protecting their computers and ensuring they are virus-free. We recommend that each end-user run a local anti-virus software package on their PC for additional protection. Kensoft.net will not be held responsible if your domain name is blocked by internet service providers (ISPs) for sending virus-infected e-mails. Most viruses are transmitted by e-mail, but not all. If your e-mail software is connected to another e-mail service other than Kensoft.net, it is possible that virus-infected e-mail could be pulled into your Kensoft.net account. Kensoft.net cannot be held responsible for virus-infected e-mail originally sent to e-mail services outside of Kensoft.net. 
 
Passwords
It is the end-user's responsibility to keep his/her password confidential, and to change the password on a regular basis. Kensoft.net is not responsible for any data losses or security issues due to stolen passwords. Kensoft.net recommends that you use passwords that contain numbers and symbols in order to prevent unauthorized users from guessing commonly-used choices (i.e. '12345', 'password', etc.). Kensoft.net support does not have access to viewing existing passwords. For security reasons, Kensoft.net support can only reset passwords. Kensoft.net will not under any circumstances give a password to an enduser over the phone or via email.
 
Cancelled Accounts
Upon cancellation, your Kensoft.net e-mail and contact data located on Kensoft.net's servers may no longer be available. It is the end-user's responsibility to retrieve this data prior to the request for cancellation of the service. Kensoft.net cannot guarantee retrieval of data once an account is cancelled. 

Money Back Guarantee
Money back guarantee is granted upon providing the reasons for the request and within the period of 30 days from the account activation, only reasons where kensoft.Net was the source of the problem will be granted the complete money back guarantee, Reasons related to user lack of knowledge to use the system or client connectivity issues are not subject to money back guarantee,
in case of refund request with no reason, an amount varaying between $5-$20 might be penalized on the client because he is cancelling with no valid reason.
Domain name prices, and SSL certificates are none refundable, because you become the owner of them.
 
Backups
Full backups of shared server are made weekly, and backups of new/changed data made nightly. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for critical server restoration purposes only. It is the clients' responsibility to maintain local copies of their web content, email and database data. If loss of data occurs due to an error of Kensoft.net, Kensoft.net will attempt to recover the data at no charge to the client. Should you require data be restored, Kensoft.net will charge a minimum of $25/hour for restoration. Control panel settings cannot be restored. Only end-user webcontent and mail can be restored.  

Acceptable Use Policy:
Use of Kensoft.net's services constitute acceptance and agreement to Kensoft.net's AUP as well as Kensoft.net's TOS (Terms of Service) 

Kensoft.net supports the uncensored flow of information and ideas over the Internet medium and does not actively monitor subscriber activity under normal circumstances. Moreover, we do not exercise editorial control over the content of any web site, e-mail transmission, newsgroup, or other material created or accessible over or through the services, except for certain proprietary Web sites. However, in accordance with our TOS (Terms of Service), we may remove, or block access to any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP. 

Kensoft.net may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your violation of this AUP may result in the suspension or immediate termination of your Kensoft.net account or contract WITHOUT PRIOR NOTICE. 


Kensoft.net stresses the following points:
Ensure reliable service to our customers 
Ensure security and privacy of our systems and network, as well as the networks and systems of others 
Comply with existing laws 
Maintain our reputation as a responsible service provider 
Encourage responsible use of the Internet and discourage activities which reduce the usability and value of Internet services 
Preserve the value of Internet resources as a conduit for free expression and exchange of information 
Preserve the privacy and security of individual users 


Unacceptable activities:
Spamming (sending unsolicited e-mail to those with which the customer has no existing relationship). We have a ZERO TOLERANCE spam policy. 
Sending bulk e-mail from a shared webserver. 
Relaying bulk e-mail through the Kensoft.net mail servers 
Hosting of spam resources. These include and are not limited to; literature promoting spamming, tools or resources for spamming, linking to spamming resources. 
Posting off-topic advertising in newsgroups/Usenet 
Spoofing (using a return e-mail address which is not the valid reply address of the sender or sending an e-mail message which does not contain enough information to enable the recipient to identify the party who is really sending the message) 
Passive spamming Kensoft.net by spamming from some other source 
Trolling (posting controversial messages in newsgroups to generate responses) 
Mail bombing (inundating a user with e-mail without any serious intent to correspond) 
Proxy server - running proxy servers on the Kensoft.net network is explicitly prohibited 
Subscribing someone else to an electronic mailing list without that person's permission. 
Distribution of mass e-mailing programs is also prohibited. All recipients on a mailing list must have personally subscribed through a 'confirmed opt-in process*'. 
Mailing lists may not be used to distribute unsolicited e-mail. 
Any customer repeatedly "mail bombed" or that attracts such behavior will be asked to leave. 
A message is considered unsolicited if it is posted in violation of a newsgroup charter or sent to a recipient who has not requested the message. Making an e-mail address available to the public does not constitute a request to receive messages. 


Unsolicited E-mail / spam
Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements is expressly prohibited. A user shall not use another site's mail server to relay mail without the express permission of the site or distributing, advertising or promoting software or services that have the primary purpose of encouraging or facilitating unsolicited e-mail or spam. A user shall not store or serve content as a component of any unsolicited e-mail or spam. This includes the hosting of landing-pages for any unsolicited e-mail or spam. 
Complaints, including, but not limited to, complaints sent directly to Webosting.net, Inc or an upsteam provider, listings on SpamCop, SPEWS, SBL, OpenRBL or any of the 'spam-watch' sites shall serve as sufficient grounds for an immediate investigation of client activity. 

It is contrary to Kensoft.net, Inc. policy for customers to use our servers or network to effect or participate in any of the following activities: 

To post to any Usenet or other newsgroup, forum, e-mail mailing list or other similar group or list articles which are off-topic according to the charter or other owner-published FAQ or description of the group or list; 
To send unsolicited e-mail; 
To engage in any of the foregoing activities using the service of another provider, but channeling such activities through a Kensoft.net, Inc. provided server, or using a Kensoft.net, Inc. provided server or bandwidth as a mail-drop or for serving content for messages or for responses; 
To falsify user information provided to Kensoft.net, Inc. or to other users of the service in connection with use of a Kensoft.net, Inc. service. 
To send e-mail with through our e-mail servers where the e-mail address does not explicity reside on the Kensoft.net mail servers. 

HSphere customers: 
   Mailing lists 

Mailing lists may only be hosted within your HSphere account and you are required to use the 'confirmed opt-in' method available within the configuration settings for the list. 
Maintaining a list external to HSphere, be it within your web hosting space, on your own PC, or any other server, and then using the Kensoft.net mail servers to relay that mail is viewed as a serious breach. 

   Mail from webservers 
You may not send any form of bulk e-mail from the webservers. If you have a list it must be hosted in within your HSphere account. 
Individual e-mails to 'clients' or 'members' of a website may not be spooled for delivery. This would qualify them as bulk e-mail. 

When Kensoft.net, Inc. becomes aware of an alleged violation of its Acceptable Use Policy, Kensoft.net, Inc. will initiate an investigation (within 24-48 hours). During the investigation Kensoft.net, Inc. may restrict Customer's access in order to prevent further possible unauthorized activity. If the Customer is found in violation of our spam policy or AUP, Kensoft.net Inc. may, at its sole discretion, restrict, suspend, or terminate Customer's account and/or pursue other civil remedies. Also, Kensoft.net, Inc. reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. If such violation is a criminal offense, Kensoft.net, Inc. will notify the appropriate law enforcement department of such violation. 

Kensoft.net, Inc. does not issue service credits for any outages incurred through service disablement resulting from Policy violations, or outages incurred during investigations of possible violations. 

The Customer shall be held liable for any and all costs incurred by Kensoft.net, Inc. as a result of the customer's violation of these terms and conditions. This is including, but is not limited to, attorney fees and costs resulting from Postmaster responses to complaints from and the cleanup of unsolicited mailings and/or unauthorized bulk mailings and/or news server violations. First violations will result in a Cleanup Fee of $50 per complaint and the customers account will be reviewed for possible immediate termination. 

A second violation will result in Cleanup Fee of $100 per complaint and immediate termination of the customers account. 

A 'Complaint' can be defined as follows: 

An e-mail complaint sent directly to Kensoft.net, Inc., Webgemshosting.net, Hostunix.com, or Wholesalecolo.com 
An e-mail complaint sent directly to an upstream provider or carrier 
A 'SpamCop' listing 
A SPEWS listing 
An SBL listing 
An OpenRBL listing 
A listing on any e-mail 'block list ' which may result in the interruption of service to the Kensoft.net network 
The Customer who violates this policy agrees to also pay Investigation Fees of no more than $125 per hour that Kensoft.net Inc. personnel must spend to investigate any violations in addition to the above-mentioned Cleanup Fees. 

Decisions regarding the termination or suspension of an account are final. Kensoft.net, Inc. will not enter into any negotiation regarding suspension or termination of an account or contract for breach of our AUP or Terms of Service. Upon termination of an account or contract the outstanding balance of that contract or account will immediately become due. 

As a member of our network community, you must use your Internet access responsibly. If you have any questions regarding this policy, please contact us at abuse@Kensoft.net. 


Violations of Acceptable Use Policy

The following constitute violations of this AUP: 
Illegal use: 
Kensoft.net's services may not be used for illegal purposes, or in support of illegal activities. Kensoft.net reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing. 
Spamming or sending unsolicited E-mail: 
See "Unsolicited E-mail / spam" above. 
Harm to minors: 
Use of the Kensoft.net's services to harm, or attempt to harm, minors in any way, including, but not limited to child pornography. Violations of the Child Protection Act may be reported to the U.S. Customs Agency at 1-800-BEALERT 
Threats: 
Use of the Kensoft.net's services for transmitting any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property. 
Harassment: 
Use of the Kensoft.net's services to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another. 
Fraudulent activity: 
Use of Kensoft.net service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes," "ponzi schemes," and "chain letters." 
Hacking/Cracking: 
Kensoft.net, Inc. reserves the right to report illegal activities to any and all regulatory, administrative, and/or governmental authorities for prosecution. The following examples of unacceptable behavior are non-exclusive, and are provided for guidance purposes. If you are unsure if your actions will be a violation of our policies please contact abuse@Kensoft.net. 

Server broadcast messages or any message sent on an intrusive basis to any directly or indirectly attached network. Attempt to circumvent any user authentication or security of host, network, or account. Accessing data not intended for user. Probing the security of any network. Spawning dozens of processes. Port scans, ping floods, packet spoofing, webbots, forging router information, Denial of Service attacks, sniffers, flooding, spoofing, ping bombing, smurfs, winnuke, land, teardrop. Promulgation of viruses. IRC bots such as eggdrop or BitchX. Any activity, whether or not the intrusion results in the corruption or loss of data, will be investigated and proper action taken. The presence of any of these programs, whether or not run, will result in action against the user including suspension or termination. 


IP numbers:

Kensoft.net maintains control and ownership of any and all IP numbers and addresses that may be assigned to the client and reserves in its right to change or remove any and all IP numbers and addresses. 

IP Address Overlap: Kensoft.net administers the network on which customer servers reside. The customer may not use IP addresses not assigned to them by Kensoft.net staff. If a user wishes to use their own IP numbers, they must comply with our AUP and its etiquette and procedures. In addition, they must supply their own routing equipment or rent it from Kensoft.net. 


Unauthorized access:

Use of the Kensoft.net service to access, or to attempt to access the accounts of others, or to penetrate, or attempt to penetrate security measures of Kensoft.net's or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending account is subject to immediate termination. The outstanding balance of any contracts / account will immediately become due. 


Copyright or trademark infringement:

Use of the Kensoft.net service to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software. 


Collection of personal data:

Use of the Kensoft.net services to collect, or attempt to collect, personal information about third parties without their knowledge or consent. 


Abuse of the law

Kensoft.net's services may be used for lawful purposes only. Illegality includes but is not limited to: drug dealing; attempting without authorization to access a computer system; pirating (distributing copyrighted material in violation of copyright law, specifically MP3s, MPEG's, ROMs, and ROM emulators); gambling; schemes to defraud; trafficking in obscene material; sending a message or having content that is obscene, lewd, lascivious, filthy, or indecent with intent to annoy, abuse, threaten, or harass another person; threatening bodily harm or damage to individuals or groups; violating U.S. export restrictions; stalking; or violating other state or federal law such as the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act, or the Economic Espionage Act. Linking to illegal material is also prohibited. 


Copyright Infringement - Software Piracy Policy

The Kensoft.net network may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of United States or state regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or other intellectual property rights. 
Making unauthorized copies of software is a violation of the law, no matter how many copies you are making. If you copy, distribute or install the software in ways that the license does not allow, you are violating federal copyright law. If caught with pirated software, you or your company may be liable under both civil and criminal law, and you may be fined up to $250,000 and/or receive up to 5 years in jail. 


Network disruptions and unfriendly activity:

Use of the Kensoft.net service for any activity which affects the ability of other people or systems to use Kensoft.net Services or the Internet. This includes "denial of service" (DoS) attacks against another network host or individual user. Interference with or disruption of other network users, services or equipment is prohibited. It is the Member's responsibility to ensure that their network is configured in a secure manner. A Subscriber may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A Subscriber may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner. Unauthorized entry and/or use of another company and/or individual's computer system will result in immediate account termination. Kensoft.net will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data. 


Fraud:

Involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the person receiving it will act upon it. 


Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right:

Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated. 


Distribution of Viruses:

Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account / contract. 


Inappropriate Use of Software:

Use of software or any device that would facilitate a continued connection, i.e. pinging, while using Kensoft.net's services could result in a suspension service. 


Third Party Accountability:

Kensoft.net subscribers will be held responsible and accountable for any activity by third parties, using their systems / services that violate guidelines created within the Acceptable Use Policy. 


Security

You are responsible for any misuse of services provided to you, even if a friend, family member, guest or employee committed the inappropriate activity. Therefore, you must take steps to ensure that others do not gain unauthorized access to your services. In addition, you may not use services provided to you in order to breach security of another system/network. 
Attempting to obtain access to another user's system is strictly prohibited, and may result in termination of service. 
You must adopt adequate security measures to prevent or minimize unauthorized use of your servicxes/network. 
You may not attempt to circumvent user authentication or security of any host, network or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools. Network security scans may only be executed with the written permission of Kensoft.net, Inc 
You may not attempt to interfere with service to any user, host or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host. 
Users who violate systems or network security may incur criminal or civil liability. Kensoft.net will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. 


Acceptable Use Policy Amendments and Changes

Kensoft.net reserves the right to revise, amend, or modify this AUP, our TOS (Terms of Service) and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our TOS (Terms of Service). 


Limitation of Liability

Kensoft.net shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Kensoft.net's servers or network going off-line or being unavailable for any reason whatsoever. Further, Kensoft.net shall not be responsible for any claimed damages, including incidental or consequential damages due to the failure of client systems. All damages shall be limited to the immediate termination of service. Kensoft.net shall be the sole arbiter of what is and is not a violation of these acceptable use policies. Kensoft.net reserves the right to terminate an account at any time and for any reason that causes harm to any Kensoft.net or its customers. Kensoft.net reserves the right to withhold any pre-paid funds for any systems or services removed for violations of these policies. Kensoft.net reserves the right to refuse, cancel, or suspend service at our sole discretion. Kensoft.net reserves the right to change the Acceptable Use Policy without prior notice or warning. Non-enforcement of any part of the Acceptable Use Policy does not constitute consent. Violations of these Acceptable Uses Policies should be referred to abuse@Kensoft.net. 

* Confirmed opt-in: This is usually accomplished by means of an e-mail message sent to the subscriber to which s/he must reply, or containing a URL which s/he must visit, in order to complete the subscription. However it is implemented, a fundamental requirement of all lists hosted on the Kensoft.net network is for verification of all new subscriptions. Any list owner must be able to provide positive proof of confirmed opt-in of a subscriber within 12 hours of a complaint being lodged with Kensoft.net, Inc or any upstream providers.
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